MARKETING ANALYST

Join us as we go to the world’s poorest places – so the most vulnerable are not left behind.

About Hope and Healing International:

We are a Christian organization, working to bring hope and healing for children with disabilities in the world’s poorest communities.

About this Role:

Employment status: Salaried, Full-Time (35 hours per week)

Salary: TBD + Benefits & RRSP

Location: 1600 16th Ave – Unit 1, Richmond Hill, Ontario

  Reporting directly to the Director, Marketing, the Marketing Analyst is responsible for examining data, reports, and processes that will help marketing make informed decisions and maximize revenue to ensure new and existing supporters experience a meaningful journey with Hope and Healing International and engaging them more deeply with the cause and brand.

 Essential duties and responsibilities:

  • Analyzing campaign results and providing recommendations for future enhancements, seeking to increase revenue results
  • Gathering reports and examining organizational processes to develop successful marketing enhancements to the donor database systems, business rules and reports
  • Planning – evaluating the current state of the organization’s reports and processes, identifying enhancements and objectives to be achieved, and formulating course of action to attain these objectives
  • Preparing detailed reports on marketing KPIs, donor experience, and market trends
  • Organizing – organizing and coordinating staff to implement the process enhancements and business rules
  • More specifically, Marketing Analyst will:
  • Analyse campaigns, data pulls, and reports to recommend changes to the donor data segmentation, creative learnings and reported donors’ experiences to increase net revenue
  • Define tactics, identify KPIs, and set realistic objectives for organizational business enhancements
  • Assist Marketing team by compiling details for data segmentation, reports, and processes
  • Plan and implement business improvements to enhance donor experiences as well as staff effectiveness
  • Prepare reports, collect business intelligence data and compile information
  • Lead projects and provide clear direction to improve organizational data processes and implementation of identified enhancements
  • Monitoring trends to identify and recommend enhancements to maximize donor revenue, donor retention and business efficiencies
  • Facilitation and organization of marketing priorities requiring DSS support

Our ideal candidate would have:

  • A college/university degree with a focus on analytics, statistics, marketing and business development or equivalent
  • 5 to 7 years of prior relevant experience, preferably within the not-for-profit sector
  • Experience leading cross-functional teams
  • Extremely effective interpersonal and networking skills with a professional presence and manner
  • Outstanding insight and analytical thinking
  • Proven planning and scenarios skills
  • Demonstrated ability to recognize and direct data and reporting needs
  • Excellent organizational, planning and time management skills
  • Strong attention to detail to review data requirements efficiently and accurately
  • Ability to manage multiple priorities within tightly prescribed timelines
  • Being versatile, flexible, and willing to work within constantly changing priorities
  • Administrative skills with experience in creating graphics, flow charts and documenting processes
  • Team player
  • Strong computer skills, including use of Microsoft Office applications and familiarity with integrating various technologies to support marketing efforts
  • Knowledge of Donor Management software – Donor Studio would be an asset

Working conditions and other requirements:

  • Standard office environment
  • Hybrid work from home and office option
  • Must have a reliable source of transportation
  • Must be fully committed to the core values and mission of Hope and Healing

Why would you want to come and work with us?

  • You will work shoulder to shoulder with people excited about changing the world for children with disabilities so they can go to school, play and thrive in their community.
  • You can bring your faith to work – it makes for an awesome atmosphere.
  • We provide a comprehensive health benefits (medical, dental, vision, etc.)
  • We want to support your plans for retirement, so we provide a generous RRSP contribution, up to 5% of your annual salary.
  • We believe in meaningful time off, so we offer 15 paid vacation days starting from the first year of service, 10 paid personal days and days off to volunteer and for spiritual growth.
  • Flexibility and work-life balance are important to us, so we provide hybrid work model (three work from home days each week for most roles) and remote work opportunities available.
  • We love spending time with friends and family, so we work early on Fridays in the summer to allow our team to enjoy some fresh air and sunshine.
  • We observe the National Day for Truth and Reconciliation with a day off and emphasize that the recognition and commemoration of the tragic and painful history and ongoing impact of residential schools is a vital component of the reconciliation process.
  • Employees’ wellbeing is our priority, we have ergonomics and comfortable workspaces/rooms, fitness reimbursement, preferred membership pricing at Goodlife gyms and Employee Assistance Program (EAP).
  • We encourage employees’ professional growth, you will be eligible for paid training and development.

If this tempts you even a little bit and you meet the minimum requirements, let us set up a conversation.

Please forward your cover letter and resume to hr@hopeandhealing.org

by November 18, 2022

Only applications with cover letters will be considered 

Learn more about Hope and Healing International here

The safety of our staff is of the utmost importance to us; therefore, considering the issues surrounding COVID-19, we wanted to let job applicants know that Hope and Healing International’s employment offers are conditional upon new hires being fully vaccinated against COVID-19.

Hope and Healing International is a ‘child-and-adults-at-risk-safe organization’. As a condition of employment, successful candidates will be required to undergo Vulnerable Sector Screening.

Hope and Healing International is an equal opportunity employer that is committed to diversity and inclusion in the workplace. Accordance with the Accessibility for Ontarians with Disabilities Act (AODA), Hope and Healing International strives to ensure that all recruiting processes are accessible. If you require an accommodation, please advise HR in advance of attending the interview.

Only candidates selected for an interview will be contacted. All other applicants are thanked for their interest.