Manages a portfolio of partners (cash and non-cash programs) in Africa

Ensures that Monitoring, Evaluation, Accountability, and Learning (MEAL) standards and guidelines are aligned with results-based management best practices

Informs strategic project, program and country planning

Plans, monitors and evaluates annual and multi-year projects

Conducts project monitoring and evaluation partner visits

Establishes program evaluation plans and activities to inform data driven decision making and inform planning for both cash and non-cash resources

Facilitates and serves as a project liaison for externally managed evaluations advising on methodologies and providing technical guidance, reviewing and providing input on evaluation reports.

Identifies partners needs related to non-cash resources, monitor and evaluates impact in collaboration with the International Program focal person

Works collaboratively with all members of the International Programs team and in support of the Director, International Program, and leadership team

Works with the IP Director and the IP team to develop and execute strategies to promote continuous improvement of international programs through implementation of lessons learned and best practices

Shares best practices and learnings within Hope and Healing and among partners

Supports the annual budget allocation and strategic planning processes

Supports the submission of concept notes and proposals (e.g. narrative, work plans, logical frameworks, budgets etc.)

Provides timely support to mass marketing and partnership development teams of content required to develop offers for donors

Provides timely support for stewardship reporting for donors

Liaises with external international development organizations and networks to foster learning opportunities and sharing of best practices

Performing other job-related responsibilities as assigned

Master’s degree or relevant experience in international development, disability studies, social science, public health, rehabilitation or other related discipline.

Project management accreditation

Monitoring and evaluation training (e.g. IPDET)

5+ years of relevant, practical experience in international development and/or humanitarian sector in a MEAL position

Experience developing results chain frameworks, indicator selection, target setting, data collection, analysis, reporting, and database management

Excellent oral and written communication skills

Cross-cultural skills

Well-developed organizational and time management skills

Strong project management skills

Strong interpersonal skills

Knowledge of evaluation methodologies and data analysis skills (qualitative and quantitative)

Experience developed detailed annual and multi-year project budgets

Knowledge of community-based inclusive development and disability

Critical thinking and data informed decision-making

Strong attention to details

Ability to work both independently and collaboratively within a team

Ability to be flexible, to prioritize and manage a complex workload

Advanced knowledge of Microsoft Office Suite (Office365 preferred)

Experience with monitoring and evaluation software platform

Standard office environment

Must be fully committed to ensure that Hope and Healing International is a child/adult-at-risk safe organization

Must be fully committed to the core values and mission of Hope and Healing International

Occasional international travel (typically one to two-week duration a few times per year)

Must be eligible to work in Canada and obtain travel visas as necessary

Must have a reliable source of transportation

You will work shoulder to shoulder with people excited about changing the world for children with disabilities so they can go to school, play and thrive in their community.

You can bring your faith to work – it makes for an awesome atmosphere.

We provide comprehensive health benefits (medical, dental, vision, etc.)

We want to support your plans for retirement, so we provide a generous RRSP contribution, up to 5% of your annual salary.

We believe in meaningful time off, so we offer 15 paid vacation days starting from the first year of service, 10 paid personal days and days off to volunteer and for spiritual growth.

Flexibility and work-life balance are important to us, so we provide a hybrid work model (two work-from-home days each week for most roles) and remote work opportunities.

We love spending time with friends and family, so we end work early on Fridays in the summer to allow our team to enjoy some fresh air and sunshine.

We observe the National Day for Truth and Reconciliation with a day off and emphasize that the recognition and commemoration of the tragic and painful history and ongoing impact of residential schools is a vital component of the reconciliation process.

Employees’ wellbeing is our priority. We have ergonomic and comfortable workspaces/rooms, fitness reimbursement, and an Employee Assistance Program (EAP).

We encourage employees’ professional growth. You will be eligible for paid training and development.

Print out materials for outgoing mail

Sort, merge and print letters and other materials for existing and new donors

Prepare outbound mail and parcels

Fulfil Christmas Card Orders and incentive gifts in a timely manner for mail delivery

Ensure outgoing mail contains required mailing materials, are collated properly, with accurate dates and postage charged to the right accounts

Regular operation of mailroom equipment (folder/inserter/postage meter)

Management of postage supplies

Assist internal clients (Hope and Healing staff) with mailing needs while promoting efficiency and cost control

Packaging and mailing of healinghugs material for third party vendors

Provide advice to internal clients (Hope and Healing staff) on postage and courier options

Conduct online research on available courier pricing

Contact couriers to schedule pick ups

Prepare all courier packages

Maintain accurate mailing records

Ensure that all the invoices for courier services are accounted for and delivered on time to Accounts Payable Representative

Liaise with Canada Post, Soaring Eagles and Couriers (UPS, A&B etc.)

Confirm that all Hope and Healing inventory counts are maintained accurately, and material is always in stock. Inventory will be maintained using the smartsheet tool.

Update donors’ profiles with information related to information requests, change of addresses and communication preferences using the donor data base software

Fulfill requests from donors and colleagues for materials such as the Prayer Diary, Hope and Healing Calendar, the financial statement and healinghugs promotional material such as bears etc.

Create communication records in the donor data base as needed

Work with team to help open incoming mail donations

Investigate and follow up with returned mail. Update information changes and add communications to the donor’s profile in donor data base

Comfortable communicating with donors either by phone, email or letter as needed for administration needs

Prepare month end reports, including the postage expense report to ensure it is balanced and that all the invoices for postage are accounted for and delivered on time to Accounts Payable Representative for payment

Perform other tasks as assigned by Donor Services Manager

High School Diploma

Experience working with mailroom processes, courier services, postage machine and inventory management is preferred

Efficient keyboarding and data entry skills

Knowledge of Microsoft Word, Microsoft Excel and Outlook

Excellent organizational and time management skills

Acute attention to detail

Ability to work cooperatively with others in the accomplishment of joint tasks and common objectives

Ability to complete repetitive tasks daily

Ability to efficiently handle multiple tasks and prioritize

Ability to work under minimal supervision with provided guidelines

Ability to handle sensitive and confidential information

Knowledge of Studio Enterprise will be an asset

Knowledge of Smartsheet will be an asset

Standard office environment

Occasional local travel for work (pick up mail at the post office / bank deposits)

Standing and sitting for long periods of time

A full range of body motion including handling and light lifting; manual and finger dexterity; eye-hand coordination sufficient to operate computer and peripheral equipment and mail room mechanical aids

Regular lifting and moving up to 25 pounds; Occasional lifting and moving up to 40 pounds

Must be fully committed to ensure that Hope and Healing International is a child/adult-at-risk safe organization

Must be fully committed to the core values and mission of Hope and Healing International

You will work shoulder to shoulder with people excited about changing the world for children with disabilities so they can go to school, play and thrive in their community.

You can bring your faith to work – it makes for an awesome atmosphere.

We provide comprehensive health benefits (medical, dental, vision, etc.)

We want to support your plans for retirement, so we provide a generous RRSP contribution, up to 5% of your annual salary.

We believe in meaningful time off, so we offer 15 paid vacation days starting from the first year of service, 10 paid personal days and days off to volunteer and for spiritual growth.

Flexibility and work-life balance are important to us, so we provide a hybrid work model (two work-from-home days each week for most roles) and remote work opportunities.

We love spending time with friends and family, so we end work early on Fridays in the summer to allow our team to enjoy some fresh air and sunshine.

We observe the National Day for Truth and Reconciliation with a day off and emphasize that the recognition and commemoration of the tragic and painful history and ongoing impact of residential schools is a vital component of the reconciliation process.

Employees’ wellbeing is our priority. We have ergonomic and comfortable workspaces/rooms, fitness reimbursement, and an Employee Assistance Program (EAP).

We encourage employees’ professional growth. You will be eligible for paid training and development.